Privacy Policy

1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER

1.1 We are pleased that you are visiting our website and thank you for your interest. Below we inform you about how your personal data is handled when using our website. Personal data is any data with which you can be personally identified.

1.2 The data controller for processing data on this website within the meaning of the General Data Protection Regulation (GDPR) is Hippie Essentials. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string "https://" and the lock symbol in your browser line.

2) DATA COLLECTION WHEN VISITING OUR WEBSITE

When you use our website purely for information purposes, i.e., if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

  • Our visited website

  • Date and time at the time of access

  • Amount of data sent in bytes

  • Source/reference from which you reached the page

  • Browser used

  • Operating system used

  • IP address used (possibly in anonymized form)

Processing is carried out in accordance with Art. 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

3) COOKIES

To make your visit to our website attractive and to enable the use of certain functions, we use cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the browser session ends (so-called session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies).

If cookies are set, they collect and process specific user information such as browser and location data and IP address values. Persistent cookies are automatically deleted after a predefined period, which may vary depending on the cookie.

Cookies help simplify the ordering process (e.g., remembering the contents of a virtual shopping cart). If we also process personal data via cookies, the processing is carried out in accordance with Art. 6(1)(b) GDPR for the execution of the contract or in accordance with Art. 6(1)(f) GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly design.

We may work with advertising partners to help make our website more interesting for you. In this case, cookies from partner companies (third-party cookies) may also be stored on your hard drive when you visit our website.

Please note: You can configure your browser so that you are informed about the setting of cookies and decide individually on their acceptance or exclude the acceptance of cookies for certain cases or generally.

Instructions for managing cookie settings for common browsers:

Note: If cookies are not accepted, the functionality of our website may be restricted.

4) CONTACTING US

When contacting us (e.g., via contact form or email), personal data is collected. The data collected in a contact form can be seen in the respective form. This data is stored and used exclusively for responding to your inquiry and the technical administration involved.

The legal basis for processing the data is our legitimate interest in responding to your inquiry (Art. 6(1)(f) GDPR). If your inquiry is aimed at concluding a contract, Art. 6(1)(b) GDPR serves as the legal basis.

Your data will be deleted after your request has been processed unless legal retention requirements apply.

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(Continuation of the Privacy Policy – English Version for Hippie Essentials)

5) DATA PROCESSING WHEN OPENING A CUSTOMER ACCOUNT AND FOR CONTRACT EXECUTION

According to Art. 6(1)(b) GDPR, personal data is collected and processed when you provide it to us for the purpose of contract execution or opening a customer account. The data collected is visible in the respective input forms. Deletion of your customer account is possible at any time and can be requested by contacting us at support@hippieessentials.com.

We store and use the data you provide for contract processing. After the contract has been fully executed or your account deleted, your data will be blocked due to tax and commercial law retention periods and deleted after these periods, unless you have expressly consented to further data use or we are legally permitted to continue using your data.

6) USE OF YOUR DATA FOR DIRECT MARKETING

6.1 Newsletter Subscription

When you sign up for our email newsletter, we will regularly send you updates on our offers. The only mandatory information is your email address. Any additional information is voluntary and used to personalize communication. We use a double opt-in process, meaning we will only send the newsletter if you explicitly confirm that you want to receive it. You’ll receive a confirmation email with a link you must click to confirm.

By activating the confirmation link, you consent to the use of your personal data (Art. 6(1)(a) GDPR). When subscribing, we store your IP address and the date/time of registration to trace any misuse. You can unsubscribe at any time via the link in the newsletter or by emailing support@hippieessentials.com.

6.2 Newsletter to Existing Customers

If you provide your email when purchasing from us, we may send you offers for similar products by email. You can object to this at any time by emailing support@hippieessentials.com, incurring only base transmission costs. We will then immediately stop using your email for this purpose.

7) DATA PROCESSING FOR ORDER HANDLING

7.1 Shipping & Payment

Personal data may be shared with the delivery company or payment processor if necessary for order fulfillment, under Art. 6(1)(b) GDPR.

7.2 Payment Providers

  • PayPal: Your data is transmitted to PayPal (Europe) S.a.r.l. for payment processing. PayPal may run a credit check based on legitimate interest (Art. 6(1)(f) GDPR). More: PayPal Privacy Policy

  • SOFORT: Payments via SOFORT are processed by SOFORT GmbH, part of Klarna Group. Your data will be shared only as necessary. More: SOFORT Privacy

8) REVIEW REMINDERS

We may use your email to remind you once to leave a review after a purchase, if you have given consent under Art. 6(1)(a) GDPR. You can withdraw this consent anytime by contacting support@hippieessentials.com.

9) USE OF SOCIAL MEDIA PLUGINS

We use social media plugins (Facebook, Google+, Instagram) in the form of Shariff links to protect your data. No automatic connection to the social network occurs until you click the button.

More info:

10) ONLINE MARKETING

10.1 DoubleClick by Google
Uses cookies to optimize ad relevance. You can opt out via browser settings or this site: About Ads

10.2 Google AdWords Conversion Tracking
Tracks if users reach the site via a Google ad. Opt out via: Google Ads Settings

11) WEB ANALYTICS SERVICES

Google (Universal) Analytics
We use Google Analytics with anonymized IP addresses. The data helps us optimize our site. You can opt out with the plugin:
Disable Google Analytics

More info: Google Analytics Info

12) RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING

We use:

  • Facebook Pixel: Tracks user behavior to improve Facebook ads. Consent is required (Art. 6(1)(a) GDPR). Facebook Data Policy

  • Google Remarketing: Google may track behavior for personalized ads. More at: Google Ad Settings

You can manage ad settings or opt-out via About Ads

13) RIGHTS OF THE DATA SUBJECT

You have the right to:

  • Access (Art. 15 GDPR)

  • Rectification (Art. 16 GDPR)

  • Erasure (Art. 17 GDPR)

  • Restriction of processing (Art. 18 GDPR)

  • Notification (Art. 19 GDPR)

  • Data portability (Art. 20 GDPR)

  • Withdraw consent (Art. 7(3) GDPR)

  • Lodge a complaint (Art. 77 GDPR)

You also have the right to object at any time to data processing for legitimate interest or direct marketing purposes (Art. 21 GDPR).

To exercise your rights, please contact us at support@hippieessentials.com.

14) DATA RETENTION PERIOD

Personal data is stored based on legal retention periods (e.g., tax, commercial law). After expiry, the data is routinely deleted unless needed for contract fulfillment or other legitimate interest.